Choose an antenna
Compare operating goals, bands, deployment space and portability.
Open Antenna Advisor →Chameleon Antenna Help Center
How can we help?
Search common questions, choose an antenna, find official guidance, or reach the right support channel.
Search for an answer
Try a product name, “SWR,” “shipping,” “warranty,” “tuner” or a description of your problem.
Get to the right place
Read official guidance
Find manuals, application notes, compatibility information and field resources.
Explore the CKB →Technical problem
See what information our specialists need and contact the technical support team.
Visit Technical Support →Common questions
Open a question to see practical next steps and the correct resource.
Which Chameleon antenna is right for me?
Start with the Antenna Advisor. It compares documented systems using your bands, space, portability and operating goals. Product fit depends on the complete deployment, not only the connector or radio.
Where can I find a product manual or setup instructions?
Use the Chameleon Knowledge Base and search the product name. Product pages also link to official operating resources and verified configuration guidance.
What should I check first when SWR is unexpectedly high?
Stop transmitting at high power. Confirm the complete configuration against the product manual, inspect coax and connectors, verify the required radial or counterpoise, and repeat measurements at low power away from nearby conductive objects. Record the exact band, frequency, reading and measurement point before contacting support.
Do I need an antenna tuner?
Tuner requirements depend on the product, band and complete deployment. Follow the product manual and documented configuration in the CKB. A tuner cannot correct a damaged connection or an incorrectly assembled antenna system.
What information should I include in a technical support request?
Include the antenna model, every connected component, radio and power, tuner, bands and frequencies, SWR or other measurements, deployment height and surroundings, and the tests already completed. Photos are useful when they show the entire system and connections clearly.
Why does technical support verify my order email?
Verification protects private order information and helps the team match the request to the correct products. The check is read-only: opening a request does not automatically change an order, shipment, payment or Shopify account.
How do I ask about an existing or pending order?
Email orders@chameleonantenna.com from the address used for the order and include the order number. Technical product questions should use Technical Support.
What is the return and warranty process?
Review the Warranty, Returns & Service guide before shipping anything. Keep your order information and a clear description of the issue ready, then wait for return instructions or authorization.
Do you ship internationally?
Available destinations and charges are shown during checkout. International shipments may take longer and can be subject to destination-country taxes, duties or carrier procedures outside Chameleon Antenna’s control.
Still need help? Choose Technical Support for antenna or deployment problems. For order-status questions, email orders@chameleonantenna.com.
