Dear Valued Customers,

We acknowledge the recent delays in your order deliveries and sincerely apologize for any inconvenience this has caused. The United States Postal Service (USPS) has been facing several challenges that have impacted its reliability.​

Current USPS Challenges:

In Jackson, Mississippi, significant mail backlogs have led to untouched mail accumulating for weeks, prompting investigations and interventions by USPS leadership.​

The USPS has acknowledged a decline in on-time delivery performance across various mail categories, with factors such as winter storms and operational changes contributing to these delays.​

The USPS is undergoing a significant transformation of its delivery network, including the establishment of Sorting & Delivery Centers (S&DCs). While these changes aim to improve efficiency in the long term, they have led to temporary service disruptions during the transition period.​

Our Commitment to Timely Deliveries:

To ensure that your orders arrive promptly, we recommend considering alternative shipping services. Specifically, FedEx currently offers more reliable and timely shipping solutions.​

What This Means for You:

By choosing FedEx, you can anticipate more consistent and expedited delivery of your orders.​

FedEx provides robust tracking capabilities, allowing you to monitor your package's journey in real-time.​

We value your business and are committed to providing you with the best possible service. If you have any questions or concerns about your order or shipping options, please do not hesitate to reach out to our customer service team.

Thank you for your understanding and continued support.

Sincerely,

The Chameleon Antenna Team